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1.CUSTOMER SERVICE EXECUTIVE

LOCATION : CHENNAI , TAMIL NADU ,INDIA.

JOB DESCRIPTION : 

  • Oversee and power returned workplace provisioning of carrier transport inclusive of onnet feasibility, get admission to networks and purchaser order provisioning.
  •  drive device and procedure development initiatives to make certain well timed and value powerful provisioning of orders in ILD, NLD and guy networks. ensure availability of stock of community systems and bandwidth in provisioning on networks.
  • examine want for capacity augmentation/ optimization to cope with capacity crunch in networks.
  • Plans, organizes and directs all operations with respect to installation support, network provider and main movements.
  • perceive and lead implementation for any new network updates. answerable for the configuration of telecom infrastructure and/or network additives to satisfy design specs.
  • manage and screen planning and shipping of orders in phrases of configuration control.
  • guide and display team to layout the network to make certain the consumer connectivity in agreed time and supervise quit to undertaking implementation group. 
  • drive trade management projects, make alternate requests and screen exchange strategies and IT initiatives inside to ensure delivering a tested lively provider layer to the patron on time at optimal costs to the business enterprise and force non-stop improvement.
  • Diagnoses, troubleshoots and resolves issues, and takes corrective movement when vital. gives technical know-how, commercial enterprise making plans and workflow control for ensuring clean integration of community and machine answers/network development. 
  • guarantees that each one set up features are finished in a well timed fashion to meet specifications.

EDUCATION : ENGINEERING GRADUATE

EXPERIENCE : 0 TO 4 YEARS

ROLES AND RESPONSIBILITIES :

  • Scrutinize orders logged through income teams for completeness earlier than graduation of transport, manner orders as according to suggestions.
  • provide inputs to manager on provisioning troubles to be mentioned with the provider assurance groups.
  • Has enough understanding within Provisioning and Configuration management to permit them to use their understanding efficaciously and work productively with large instruction.
  • frequently take part in crucial projects or activities as a complete contributing group member, is capable of proactively identify vital issues or dangers, seeks the best level of steering and advice to make sure transport of best results.
  • Operational position that's answerable for turning in effects which have direct effect on the achievement of outcomes inside Provisioning and Configuration management.
  •  Works underneath direct supervision. able to become aware of issues and provide inputs to enhance, trade or adapt present methods and strategies drawing from non-public stories and comments.
  • Actively acquires extra complex talents, techniques, running practices, expertise of summary principles on the way to development toward complete skill ability in the discipline of specialization.
  • Has competencies and know-how with a purpose to allow them to evolve to efficaciously address unexpected problems, demanding situations, troubles inside their subject of specialization.

TASK PHASE : TELECOM,TELECOMMUNICATION, SERVICE MANAGER.

APPLY LINK : CLICK RIGHT HERE TO APPLY


2.JUNIOR CUSTOMER SERVICE EXECUTIVE

LOCATION : CHENNAI , TAMIL NADU ,INDIA.

JOB DESCRIPTION : 

  • expertise of quit-to-give up OSP & ISP fiber connectivity
  • responsible for fiber outside plant engineering & must have a complete understanding of outside plant set up
  • experience with numerous fiber cable technologies, which includes Aerial, Buried, Underground and various
  • job position includes outside plant fiber new creation build estimation by means of figuring out final mile connectivity to customers
  • simple SAP expertise and should be familiar on Microsoft excel, word and strength factor.

LEVEL DESCRIPTION :

  • Is capable of practice extensive knowledge of one region within Telecom network Operations and protection or superior expertise of particular professional/operational practices. 
  • exams for issues in existing systems and modifies work tactics following defined tactics.
  • Works below direct supervision.

REQUIREMENTS :

job entails operating in various shifts

have to have a passport valid for next 2 years at the least.

KNOWLEDGE AND SKILLS :

  • OSP (outside plant) & ISP (inside Plant) layout
  • FTTX community Fiber planning & Designing
  • SAP, MS-workplace, Spatial net / GIS equipment and applications.
  • ought to possess appropriate communication capabilities.

TASK PHASE : TELECOMMUNICATION , NETWORK ,  SERVICE MANAGER.


APPLY LINK :  CLICK RIGHT HERE TO APPLY